App / Casino
kr444 collects only what it needs to run your account, process bKash or Bank Transfer transactions, and keep your session secure. This policy sets out exactly what we hold, why we hold it, and the steps you can take to review or correct it — depending on your local law and the eligible regions this service covers.
We collect information in three layers. The first is account registration data: the name, contact detail and login credential you provide when opening your account. The second is transaction context: records tied to deposits or withdrawals made through bKash or Bank Transfer, stored so we can match your wallet activity to your account ledger and resolve disputes. The third is session and device data: browser type, IP address and session timestamps logged automatically when you access the site on mobile or desktop. We do not sell this information to third parties. We share it only where a technical partner directly operates a part of the service you use, or where applicable law requires disclosure. Retention periods follow the operational need — transaction records are kept for as long as account reconciliation requires; session logs are shorter-lived. Availability of this service, and the data rights that apply to you, depend on your local law and the eligible regions we serve. If you are unsure whether access is permitted in your location, review the terms shown in your account area before continuing.
Transaction IDs and amounts linked to bKash deposits are stored in your account ledger for reconciliation. You can view the transaction history in your signed-in account area at any time.
Bank Transfer entries are matched to your account wallet and retained for the period required to resolve any payment query. The reference number shown at payment is your key to raising a dispute.
Device type, browser version and session timestamps are logged when you connect. This helps us identify unusual access patterns on your account without requiring you to act.
Game content from studios available in our lobby is delivered via their own technical infrastructure. Their data practices are governed by their own policies, not this one.
Not every part of your journey falls under the same policy. Understanding the boundaries helps you know where to direct a question about your data versus a question about a game or a payment rail. The four areas below draw those lines clearly.
Login credentials, account profile fields and session tokens are fully within this policy. Any concern about what we hold on your account is handled through our support routes.
Payment records for bKash and Bank Transfer activity are covered here. We hold these records for operational and reconciliation purposes; the specific retention period is shown in the account terms.
Game titles and lobby content delivered by studios in our catalogue are presented under separate terms. This policy does not govern the data practices of those content providers.
External links, analytics tools, or payment gateways operate under their own privacy terms. We note where such a handoff occurs, but their data handling is outside our direct control.
The rights available to you depend on the laws of your location and the eligible regions this service covers. Where those rights apply, they are straightforward to exercise. You can review the personal data held on your account by opening the account settings area after signing in — the profile and transaction sections show what we have on record. If something is incorrect — a contact detail, a name spelling — you can update it directly in those fields or raise it through support. For questions about retention or deletion, the support route is the right channel; we do not process data-removal requests through general chat. We aim to respond to formal data queries within the timeframe required by applicable law, and we will tell you clearly if a request falls outside what we can action.
Sign in and open account settings to see the profile and transaction data we hold. Transaction history shows bKash and Bank Transfer entries with timestamps and reference numbers.
Update your contact information directly in the profile fields shown in your account. If a field is locked, contact support with your account reference and the corrected detail.
Send a formal query through the support contact route listed on the site. Include your account reference so we can locate your records without asking for it twice.
For anything beyond a simple profile correction — retention questions, access concerns, or a formal data request — use the dedicated support channel rather than live chat.
If you have a question about this policy, your account data, or a transaction record, use the routes below. We do not handle data queries through game lobby chat or social channels — the options listed here are the ones that reach the right team.
Open the support section inside your signed-in account to submit a query directly tied to your account reference. This is the most direct route for data and transaction questions.
The contact form published on kr444 routes your message to the team that handles account and privacy queries. Include your account reference and the nature of your request.
Live chat on kr444 can acknowledge your question and direct it to the correct team. Complex data requests are followed up in writing, not resolved through chat alone.
We apply standard technical controls across account access, data storage and session management. No system is without risk, but the measures below reflect how we approach data responsibility at the account level.
We use session cookies to keep you signed in and to remember your device between visits. You can clear cookies through your browser settings at any time; doing so will sign you out of your current session.
Your account password is stored in hashed form — we cannot read it, only verify it. If you suspect your credentials have been compromised, change your password immediately through the account settings page.
We keep account and transaction records for as long as operational and legal requirements demand. When retention is no longer required by those grounds, records are deleted or anonymised. Specific periods are set out in the account terms.
When this policy changes in a material way, we post a notice in the account area. Continued use of the service after a posted update means you have seen the revised terms. Check the account area to see the current version.
These questions cover the things most commonly raised about data, account records and privacy rights on kr444.
We collect the contact detail, login credential and profile information you enter during registration. Once you transact, bKash or Bank Transfer records are added to your account ledger. Session and device data is logged automatically each time you sign in.
Yes. Sign in and open account settings to view your profile data and transaction history. The transaction section shows bKash and Bank Transfer entries with reference numbers, amounts and timestamps. If something is missing or incorrect, contact support with your account reference.
Most profile fields — contact details, display name — can be edited directly in account settings. If a field is locked, raise a correction request through the support contact form on kr444 and include your account reference so we can locate your record.
We share data only with technical partners who directly operate part of the service, or where local law requires it. We do not sell account or transaction data. Game content studios available in our lobby operate under their own data policies, separate from ours.
We retain records for as long as operational need and applicable law require. Transaction records tied to bKash or Bank Transfer activity are kept for reconciliation purposes. Session data is shorter-lived. Specific retention periods are set out in the account terms visible after sign-in.
Availability of this service and the data rights that apply to you depend on your local law and the eligible regions we cover. If access is permitted in your location under local law, this policy governs how we handle your account data. Review the eligibility terms shown in your account area to confirm.